书名:培训活动的101种方法101 WAYS TO MAKE TRAINING ACTIVE, 2ND EDITION
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TRAINING THE ACTIVE TRAINING WAY: 8 STRATEGIES TO SPARK LEARNING AND CHANGE(活化培训之道:激励学习与变革的8项策略)
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Training expert Mel Silberman is the father of the popular and effective active t…
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Active Training: A Handbook of Techniques, Designs Case Examples, And Tips活力培训:技巧、设计案例与提示手册
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Since 1990, Mel Silberman’s classic book, Active Training, has been a runaway be…
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Since 1990, Mel Silberman’s classic book, Active Training, has been a runaway be…
改进客户服务的101种方法:培训、工具、诀窍与技巧 101 Ways to Improve Customer Service
Lorraine L. Ukens
101 Ways to Improve Customer Service provides a variety of training and developme…
Lorraine L. Ukens
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改进客户服务的101种方法:培训、工具、诀窍与技巧 101 Ways to Improve Customer Service
Lorraine L. Ukens 著
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Lorraine L. Ukens 著
101 Ways to Improve Customer Service provides a variety of training and developme…





